Privacy Policy

Privacy
THE COMPANY created this website with the sole purpose of serving their customers. The perfectvision.gr website is simple and friendly to use, while it has been designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the perfectvision.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide us during your orders on this website.

What is personal data?

Personal data is information that directly or indirectly identifies you. Indirect means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.

Generally

The information voluntarily provided by the users of the mentioned website is used by perfectvision.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed their orders. The information collected by perfectvision.gr through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. perfectvision.gr does not distribute to any other organization or partner that is not connected to perfectvision.gr the electronic addresses, or any other information concerning its users and customers, except to direct partners in the order service process.

Gathering information

perfectvision.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), and/or send an email to perfectvision.gr.

Use of Information. perfectvision.gr collects in one way, types of information about users: with information that the user gives us in order to execute his order from perfectvision.gr. When completing any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. perfectvision.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by perfectvision.gr, (iv) special offers of perfectvision.gr, (v) activation of telephone or internet service, (vi) receipt of gifts after a competition draw. You have the possibility to choose whether or not you want to receive such communications from perfectvision.gr by sending your request via e-mail to the email address info@perfectvision.gr.

Access to Information. Every order fulfillment requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer's identity remains strictly confidential and is checked only by the responsible department of perfectvision.gr. Your submission of your personal data means that you consent to this data being used by the employees of perfectvision.gr for the reasons mentioned above. perfectvision.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. In no other case can perfectvision.gr share your personal information with others without your prior consent, unless this is required through legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).

Use of personal data

We will use your personal data for the purposes as described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose.

We will only use personal data as set out in this privacy policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.

Use of Customer Data for Advertising Purposes To continually improve and enhance our services, we may send you marketing emails related to our business that may be of interest to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time.

The sending of SMS to the mobile phone number, which you have given us during your order, is done in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether or not you want to receive advertising/promotional material via sms.

Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. – However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have are of interest. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.

Legal Obligations and Legal Defense We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.

Use of the home page (www.perfectvision.gr) This privacy policy also applies to the use of our website www.perfectvision.gr (“Website”), with the following privacy mechanisms and features.

Correcting, Amending or Deleting Information

perfectvision.gr allows its users to correct, change, complete or delete data and information submitted to perfectvision.gr. If you choose to delete a piece of information, perfectvision.gr will act to delete that piece of information from its files immediately. For the protection and safety of the user, perfectvision.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question contact perfectvision.gr via www.perfectvision.gr or via e-mail at address info@perfectvision.gr. Please note that we will do our best to protect your personal data, but the protection of your password on our website depends on

Your legal rights

As a data subject you have specific legal rights regarding the personal data we collect from you. The Company will respect your rights and adequately address your concerns.

The following list contains information about your legal rights under applicable data protection laws:

Right to withdraw consent: Where the processing of personal data is based on your consent you may withdraw this consent at any time.

Right to rectification: You can ask us to correct your personal data. We make reasonable efforts to keep your personal data in our possession or control and used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You also have the possibility to check and correct your personal data by logging into the personal account you have at perfectvision.gr

Right to restriction: You can ask us to restrict the processing of your personal data if

– You question the accuracy of your personal data for the period that we need to verify the accuracy, – The processing is unlawful and you request the restriction of processing instead of the deletion of your personal data, – We no longer need your personal data, but you you need to support, exercise or defend legal claims, or – You object to the processing for the period we are verifying whether our legitimate interests override yours.

Right of access: You can ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, what it is used for, where it was collected from, if not from you directly, and to whom they have been communicated, as the case may be. You can obtain from us free of charge a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copies you may request from us.

Right to portability: Upon your request, we will transfer your data to another controller, where this is technically possible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another data controller, which you indicate to us, directly.

Right to erasure: You can ask us to erase your personal data where – the personal data is no longer necessary in relation to the purposes for which it was collected or processed – you have the right to object to further processing of your personal data and exercise this right – the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing – your personal data has been processed unlawfully unless the processing is necessary – to comply with a legal obligation, the which requires processing by us – in particular for legal obligations to fulfill a duty – to support, exercise or defend legal claims.

Right to object: You can object – at any time – to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interests of third parties. In this case we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons and an overriding interest for the processing or to support, exercise or defend legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.

Right to file a complaint: In the event of an alleged violation of applicable privacy laws, you may file a complaint with the data protection supervisory authority in the country where you live or in which the alleged violation occurred.

Please note:

Time period: We will try to fulfill your request within 30 days. However, the deadline may be extended for specific reasons related to your specific legal right or the complexity of your request.

Limitation of access: In some cases we may not be able to provide access to all or some of your personal data based on legal provisions. If we deny your request for access, we will inform you of the reason for this denial.

Non-identification: In some cases, we may not be able to search your personal data because of the identifiers you provide in your application.

Two examples of personal data that we cannot look up when you provide your name and email address are: – data collected via browser cookies, – data collected by social networks if you have posted your comment under a pseudonym that it is not known to us.

In such cases, where we cannot identify you as a data subject, we are unable to comply with your request to exercise your legal rights as described in this article, unless you provide us with additional information that allows you to be identified.

Exercising your legal rights: In order to exercise your legal rights, please contact us in writing by email. You can also directly contact our Data Protection Officer at info@perfectvision.gr.

Preservation of your personal data

In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.

In addition, we will not delete all of your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about individuals who do not wish to be contacted in the future (e.g. via group e-mails). We categorize your requests as consent to store your personal data for the purposes of maintaining that particular record unless you instruct us otherwise.
Please direct questions on the subject of data protection and any requests to exercise your legal rights to the data controller at info@perfectvision.gr.

Acceptance of the Privacy Protection Procedures implemented by perfectvision.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.